M&T Bank Presents CEOs You Should Know

M&T Bank Presents CEOs You Should Know

Get to know the area's most influential CEOs close up and personal.Full Bio


Lisa Firestone, President and CEO, Managed Care Advisors


Ms. Firestone is President and CEO of Managed Care Advisors, Inc. (MCA). MCA a woman-owned, health services company that specializes in Federal Workers’ Compensation Claims & Case Management, Disability and Absence Management, Specialty Health Plan Management and Employee Benefits. Headquartered in Bethesda, Maryland, MCA currently services customers throughout the United States and all U.S. Territories.

Ms. Firestone has been involved in the healthcare industry for more than 35 years gaining recognition for her expertise in the areas of federal contracting, employee benefits, managed healthcare delivery systems, medical case management, disability management and strategic planning. She has been actively involved in the evolution of workers’ compensation case management and disability management programs, most recently focusing on federal workers’ compensation, integrated absence management and value based care. In 2003, she identified an unmet demand for workers’ compensation case management services in the federal sector. Today, MCA is the market leader in the provision of workers’ compensation case/claims management services to federal government agencies.

Ms. Firestone started her career in hospital administration, followed by more than six years as a health benefits consultant and practice manager. Prior to founding MCA in 1997, Ms. Firestone served as Vice President and Principal with Managed Care Options a specialty healthcare consulting company.

Ms. Firestone is a Board Member and the immediate Past Chair of the Board of Directors of Women Impacting Public Policy (WIPP), supporting education and advocacy, including providing testimony to Congress. In addition, Ms. Firestone served more than 5 years on the Board of the Montgomery County Chamber of Commerce (MCCC) and is currently an active member of the planning Committee for their Annual Procurement Conference Chaired by Senator Chris Van Hollen of Maryland.

MCA and Firestone were the recipients of the 2011 VIP Teaming Partner of the Year Award by American Express Open, and was recognized as a Top 50 Woman Owned Business in Maryland for the past 5 years. Ms. Firestone received the SmartCEO BRAVA Award in 2013, was awarded the Montgomery County Chamber of Commerce’s Small Business Leader of the Year award in 2014, in 2015, was awarded the Public Policy Award by Women Impacting Public Policy, in 2016 was honored as Enterprising Women of the Year by Enterprising Women Magazine and in 2018 was named the Business Partner of the Year by the Montgomery County Chamber of Commerce. In addition, MCA has been named to the Inc. 5000 for four consecutive years.

Ms. Firestone has an undergraduate degree from the University of Delaware and a Masters degree in Health Services Administration from George Washington University.

Established in 1997, Managed Care Advisors (MCA) is a woman-owned small business (WOSB) specializing in workers' compensation, case and claims management, disability and absence management, analytics, technology solutions, specialty health plan management, and employee benefits. Based in Bethesda, MD, with satellite offices in Lake Mary, FL, and Danbury, CT., MCA services customers throughout the United States and all U.S. Territories. Since 2005, MCA has been the industry leader in federal workers compensation case and claims management services offering comprehensive solutions in support of improved medical and vocational outcomes resulting from work-related injuries and illnesses. since 2005. Learn more at https://www.mcacares.com.

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